DOCUMENT:Q217151 11-JUN-2002 [iis] TITLE :Catalog Corruption Occurs after Indexing Is Complete PRODUCT :Internet Information Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Index Server version 2.0 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== Index Server reports that the catalog is corrupt after the index process is completed. This can occur as soon as the indexing process has completed, or several minutes later. CAUSE ===== This occurs when a file is unfilterable and the Filter Retries is set to a number greater than 4. When this happens, the information that the filter process sends to the Content Index Service (CISVS) causes the CISVS to report that the in-memory catalog information is corrupt, even though the data on the drive is fine. RESOLUTION ========== WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. Change the value of the following registry key to a value of 4 or less: HKEY_LOCAL_MACHINE\system\currentcontrolset\control\contentindex\FilterRetries After you change this value, restart Index Server. STATUS ====== Microsoft has confirmed this to be a problem in Index Server version 2.0. Additional query words: ====================================================================== Keywords : Technology : kbIdxServSearch kbAudDeveloper kbIdxServ200 Version : winnt:2.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.