DOCUMENT:Q216952 18-NOV-2000 [winnt] TITLE :ERROR 12035 on SFM Volume Creation After Installing SP4 PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 SP4 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== When you create a new volume after installing Windows NT 4.0 Service Pack 4, you get the following message in the error log: Event ID: 12035 Source: MacFIle Error description: "Volume information for "volume name" could not be loaded. Setting defaults." CAUSE ===== This problem occurs because error checking for volume information was enhanced in the Windows NT SP4 release and, because the volume has not yet been created, the Services for Macintosh service cannot find this information. RESOLUTION ========== To work around this problem, do a controlled restart of the computer and you will see that no errors are posted to the event log and that the volume is functioning normally. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 4.0. Additional query words: sfm regression ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400xsearch kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400xsearch Version : winnt:4.0 SP4 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.