DOCUMENT:Q215016 21-MAR-1999 [sms] TITLE :SMS: Win16 Clients Ignore Detail Level in Software Inventory PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When software inventory is taken on a 16-bit Windows client computer in Systems Management Server version 2.0, a full inventory is always produced regardless of what Detail Level you select. For example, if you choose the Products Only setting, a full inventory will still be reported, including Products, Associated Files, and Unknown Files. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. MORE INFORMATION ================ Steps to Reproduce the Problem ------------------------------ 1. Enable Software Inventory with a detail level set to Products Only. 2. Discover and install a 16-bit Windows client computer. 3. Wait until the software inventory is reported to the Systems Management Server site server. 4. View the inventory in the Resource Explorer window. The software inventory produced will show the level of detail consistent with selecting all options: Products, Associated Files, and Unknown Files. For example, the left pane of the Resource Explorer window displays: Manufacturer - Microsoft Corporation - Systems Management Server and the right pane lists all of the Systems Management Server .exe files. In contrast, the inventory should reflect only the names of the products on the computer, not the actual files. For example, the left pane of the Resource Explorer window should still display: Manufacturer - Microsoft Corporation - Systems Management Server but the right pane should be empty. Additional query words: prodsms swinv16 ====================================================================== Keywords : kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.