DOCUMENT:Q214990 22-OCT-2000 [sms] TITLE :SMS: User Cannot Start Check32.exe and Check Out Licenses PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to check out licenses on a computer running Systems Management Server Software Metering Client Agent, you are unable to start Check32.exe. Additionally, you may receive the following message: There are no products for you to check out. CAUSE ===== Before you are able to check out a license, the following conditions must be true: - The product has been launched at the Software Metering server to trigger balancing. - Replication of this license has occurred at the Software Metering server. - Licenses are available at the Software Metering server to allow you check out the product license. WORKAROUND ========== Allow additional time for all updates and changes to occur between the Software Metering server, the Systems Management Server site, and the client. STATUS ====== This behavior is by design. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.