DOCUMENT:Q214892 10-AUG-2001 [winnt] TITLE :Cannot Install SMS Client on a Workgroup Member PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4 OPER/SYS: KEYWORDS:kbenv kberrmsg kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install the Systems Management Server (SMS) client software on a computer that is a workgroup member and is running Microsoft Windows NT Workstation, you may receive the following error message in the Clicfg.log file: Network path not found CAUSE ===== This behavior can occur when the computer unsuccessfully attempts to use NetBIOS name resolution to locate an SMS server on the network. RESOLUTION ========== To prevent this problem from occurring, use either of the following methods: - If your computer uses the Microsoft Windows Internet Naming Service (WINS) for NetBIOS name resolution, verify that your computer can communicate with the WINS server. For information about troubleshooting WINS issues, please see the following article in the Microsoft Knowledge Base: Q169790How to Troubleshoot Basic TCP/IP Problems in Windows NT 4.0 - If your computer does not use WINS, you can use an LMHOSTS file on your computer to identify the NetBIOS name and TCP/IP address of the SMS server. For information about creating an LMHOSTS file, please see the following article in the Microsoft Knowledge Base: Q180094How to Write an LMHOSTS File for Domain Validation Additional query words: ====================================================================== Keywords : kbenv kberrmsg kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTW400sp3 kbWinNTW400sp2 kbWinNTW400sp1 Version : winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4 Hardware : ALPHA x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.