DOCUMENT:Q207369 20-MAY-2002 [sms] TITLE :SMS: INVOS2 Does Not Report TCP/IP Information PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbsms120 kbInventory ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== INVOS2 does not report any TCP/IP information for OS/2 clients. For 16-bit Windows and Windows NT, the inventory agents report IP address, subnet mask, default gateway, and DNS name when available. RESOLUTION ========== A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this fix should have the following file attributes or later: Date Time Size File name Platform ----------------------------------------------------------- 11/16/98 2:03pm 157,661 Invos2.exe (x86) 10/22/98 5:10pm 14,556 OS2Bios.exe (x86) STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. MORE INFORMATION ================ To install the hotfix, perform the following steps on the Systems Management Server site server: 1. In the \Site.srv\Maincfg.box\Client.src\X86.bin directory on the site server, replace the Invos2.exe file with the version obtained from the hotfix. 2. Place the new file OS2Bios.exe in the \Site.srv\Maincfg.box\Client.src\X86.bin directory. NOTE: You can perform Step 1 automatically by using Hotfix.exe with the provided Hotfix.ini file. Maintenance Manager will replicate these files out to the Systems Management Server logon servers on its next work cycle. When the files are updated on the logon servers, run inventory on the OS/2 clients. TCP/IP information should be reported to the database in the NETWORK group. Additional query words: prodsms os2 tcpip os 2 machine domain system ====================================================================== Keywords : kbsms120 kbInventory Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.