DOCUMENT:Q200531 10-AUG-2001 [winnt] TITLE :RasDial() Does Not Connect Dual Channels with Some ISDN Adapters PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbhw kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the RasDial function to initiate a Remote Access Services (RAS) connection over an Integrated Services Digital Network (ISDN) adapter, a connection to only one channel may be created (instead of a connection to two or more channels). CAUSE ===== Even if the phonebook entry is configured for multiple channels and works correctly when you invoke it manually, RasDial establishes only a single-channel connection with some ISDN adapters. RESOLUTION ========== Use the Rasphone.exe command-line tool to call the Dial-Up Networking phonebook. For additional information about using Rasphone.exe, click the article number below to view the article in the Microsoft Knowledge Base: Q125393 Rasphone and RasDial: Tips and Differences For additional information about using devices that are not on the latest Hardware Compatibility List, click the article number below to view the article in the Microsoft Knowledge Base: Q150424 Using an Unsupported Modem with Windows NT RAS Additional query words: ====================================================================== Keywords : kbhw kbHardware Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.