DOCUMENT:Q199918 17-DEC-1999 [iis] TITLE :IIS 4.0 Upgrade Error on Servers with Windows NT 4.0 SP4 PRODUCT :Internet Information Server PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you begin the installation of the Windows NT Option Pack 4.0 on a server with Windows NT SP4 and Internet Information Server 3.0 installed, the following error message occurs: Setup detected that Windows 4.0 SP4 or greater is installed on your machine. We haven't tested this product on SP4. Do you wish to proceed? RESOLUTION ========== The Windows NT Option Pack 4.0 is fully tested and supported to run on servers with Windows NT SP4 installed. Therefore, you can click Yes to continue the setup. STATUS ====== Microsoft has confirmed this to be a problem in the Windows NT Option Pack version 4.0. MORE INFORMATION ================ Note: If you are using the Unattend.txt for automated installs of the Windows NT Option Pack, you will not be able to script the closure of this dialog box. This is a limitation of the Setup program. For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q195015 Option Pack Installation Conflicts with Service Pack 4 Additional query words: ====================================================================== Keywords : Technology : kbiisSearch kbiis400 Version : winnt:4.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.