DOCUMENT:Q198968 04-FEB-2000 [iis] TITLE :Err Msg: SSL Required PRODUCT :Internet Information Server PROD/VER:winnt:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the HTMLA Web Administration forms that come with Internet Information Services (IIS) 5.0, you may see a problem with requiring SSL. The HTMLA Administration forms do not validate when Require SSL is selected on a Web site. If you do not have a key installed, it may render you Web site unusable until the problem is corrected. If you use Require SSL on the default Web site or the administration Web site and you do not have a key installed, you will receive an "SSL required" error message when you try to view or administer the site from the Web interface. CAUSE ===== The HTMLA Administration forms do not check to see if an SSL key is installed before allowing the box to be checked. You will receive a warning when you try to do this on the administration Web site, but not on any other sites, such as the default Web site. WORKAROUND ========== To work around this problem, run the ADSVW utility that comes with Windows 2000. Follow these steps: 1. Click Start, click Run, type "ADSVW" (without the quotation marks), and then click OK. 2. When you see the Active Directory Browser on you screen, select the ObjectViewer option, and then click OK. 3. For the ADs path, type "IIS://localhost" (without the quotation marks) and click OK. 4. When you see the Localhost entry in the left pane of the window, expand it, and then double-click W3svc. 5. You should now see your Web sites on the IIS computer enumerated under the W3svc. 6. Double-click the "1" entry (the default Web site) to expand it. 7. Expand the entry for "ROOT" under "1." 8. In the right-hand pane, in the "Properties" drop-down list, find the "AccessSSL" setting in this list. The property value should be set at "-1" if you are experiencing this problem. 9. The correct setting should be "0" (zero) if SSL is not required. 10. Change the setting to "0" (zero) under the property value (be sure the property on the left is set to AccessSSL), and then click Apply. 11. This change should take place immediately. ====================================================================== Keywords : Technology : kbiisSearch kbiis500 Version : winnt:5.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.