DOCUMENT:Q197890 08-MAY-1999 [iis] TITLE :Cannot Overwrite ISAPI Extensions in Stopped Web Site PRODUCT :Internet Information Server PROD/VER:WINNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Internet Information Server (IIS) 4.0 does not allow you to copy new ISAPI extensions over older ISAPI extensions in Web sites even though the Web sites are stopped in the Microsoft Management Console (MMC). CAUSE ===== This behavior occurs because the IIS Admin Service is still running and is holding a lock on the ISAPI file even though the Web site is stopped. RESOLUTION ========== To stop the IIS Admin Service, follow these steps: 1. Open Control Panel. 2. Double-click Services. 3. Click the IIS Admin Service, and then click Stop. 4. You are presented with a list of services that depend on the IIS Admin Service. Write down all the services listed, and then click OK. 5. After the Service Manager shuts down all the services, click each service that you wrote down in step 4, and then click Start. 6. Click Close. ====================================================================== Keywords : Technology : kbiisSearch kbiis400 Version : WINNT:4.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.