DOCUMENT:Q196245 13-JUN-2001 [sna] TITLE :Snabase Displays Garbage String for Backupsponsor Server Name PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0,4.0 SP1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0, 4.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== Snabase displays a string of unintelligible characters, which is supposed to be the name of the backupsponsor server name. For example, the following pop-up message is displayed: Sna Server - Message #1039 SnaBase could not open a sponsor connection to a primary server, using backup server xdfjd. The string 'xdfjd' is the incorrect information. RESOLUTION ========== Microsoft has confirmed this to be a problem in SNA Server versions 4.0 and 4.0 Service Pack 1. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 Version : WINDOWS:4.0,4.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.