DOCUMENT:Q195770 13-JUN-2001 [sna] TITLE :Print Margins Not Properly Configured When Using SNACFG.EXE PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, 4.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== SNA Server's command line configuration utility, Snacfg.exe, does not properly configure margin settings for print sessions configured in SNA Server. If Snacfg.exe is used to set the margins for a print session, the margin settings are written to the SNA Server configuration file (Com.cfg). However, the Margins option in the Overrides tab of the print session properties dialog box is not enabled when using SNA Server Manager to view the configuration. This applies to both 3270 and APPC (AS/400) print sessions. CAUSE ===== Snacfg.exe does not enable the Margins option when it is used to specify margin settings for print sessions. RESOLUTION ========== SNA Server 3.0 -------------- To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack SNA Server 4.0 -------------- This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K WORKAROUND ========== To work around this problem, use SNA Server Manager to configure margins for print sessions. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 3.0, 3.0 Service Pack 1, 3.0 Service Pack 2, 3.0 Service Pack 3, 4.0, and 4.0 Service Pack 1. This problem was first corrected in SNA Server 3.0 Service Pack 4. MORE INFORMATION ================ After applying the update, using the /MARGINS: option in SNACFG to set print session margins will do the following: - Enable the Margins option. - Set the left, right, top, and bottom margins to the specified values. If the /MARGINS: option is specified without parameters, the Margins option will be disabled for the specified print session. The following is a sample SNACFG command that will set the left, right, top, and bottom margins to 0.2 inches for an existing 3270 print session named LU3PRT: SNACFG PRINTSESSION3270 LU3PRT /MARGINS:2,2,2,2 Please refer to Chapter 5 of the SNA Server Reference Guide for more details on using the Snacfg.exe utility to configure SNA Server. Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ400 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ400SP1 kbSNAServ300SP2 Version : WINDOWS:3.0,4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.