DOCUMENT:Q195551 10-AUG-2001 [winnt] TITLE :PRB: SP4 Detects BackOffice Small Business Server PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0,4.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft BackOffice Small Business Server versions 4.0, 4.0a - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After completing the installation of Windows NT Service Pack 4, you receive a pop-up message stating that Microsoft BackOffice Small Business Server has been detected, even though you may be running Windows NT Server 4.0 or Windows NT Workstation 4.0 CAUSE ===== This problem occurs because, when Update.exe from Service Pack 4 runs, it checks to see if the HKEY_LOCAL_MACHINE\Software\SmallBusiness registry key exist. If this key does exist, Update.exe then tries to determine whether it is BackOffice Small Business Server v4.0 or v4.0a. However, if you have installed the Small Business Server Signup Server or if the Windows NT computer is a member of a Small Business Server domain, the registry key mentioned above exist. RESOLUTION ========== To resolve this problem, click OK to complete the update. This message will not happen each time you restart. It happens only when applying the service pack. Additional query words: kbDSupport sbs smallbiz ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbAudDeveloper kbSBServSearch kbSBServ400 kbSBServ400a Version : WinNT:4.0,4.0a Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.