DOCUMENT:Q195166 24-OCT-2001 [sna] TITLE :NVAlert Service Logs Event 3006(ReadEventLog Returns 122) PRODUCT :Microsoft SNA Server PROD/VER::3.0 SP3,4.0 SP1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0 SP3, 4.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== If the NVAlert service encounters an event that is greater than 4 KB in size in the Window NT event log, the NVAlert Service stops responding, and logs the following event: Event ID: 3006 Source: SNA Netview Alerter Type: error Description : Error reading log event record.Handle specified is . Return Code from ReadEventLog is 122. CAUSE ===== This problem is the same as that detailed in the Knowledge Base article, Q160452, "NVAlert Service Logs Event 3006 and Stops Responding," and has reoccurred as a result of a regression in NVAlert.exe. RESOLUTION ========== SNA Server 3.0 -------------- To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack SNA Server 4.0 -------------- This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K STATUS ====== Microsoft has confirmed this to be a problem in SNA Server 3.0 Service Pack 3 and SNA Server 4.0 Service Pack 1. This problem was first corrected in SNA Server 3.0 Service Pack 4. Additional query words: ====================================================================== Keywords : Version : :3.0 SP3,4.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.