DOCUMENT:Q194892 24-FEB-1999 [winnt] TITLE :Load-Balanced Application Does Not Work Properly Using WLBS PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Load Balancing Service ------------------------------------------------------------------------------- SUMMARY ======= An application that is load balanced does not appear to work correctly when running Windows NT Load Balancing Service (WLBS). - All of the application's ports are not being load balanced. Some applications require multiple ports to perform their functions. For example, FTP uses ports 20 and 21. If both ports are not load balanced (usually with one port rule), the application will not work correctly. Check that the applicable port rule covers all ports used by the application and be sure to enable client affinity (single or Class C). - The application is not started on all cluster hosts. WLBS does not start or control applications. You should check that the application has been started on every cluster host. If an application fails, you can disable its associated port range using the wlbs disable command. - The application should not be load balanced. Applications that update a file on the local cluster host may not work correctly when load balanced because multiple instances of the application may conflict when attempting to update a common file. For example, e-mail, groupware, and database servers often have this problem. Do not load balance an application until its data sharing requirements are thoroughly understood and met. - The application is not a TCP/IP service. WLBS load balances applications by distributing incoming client requests among the cluster hosts. If a server application is not structured as a TCP/IP service that receives client requests, it will not benefit from using WLBS, and you will not observe load balancing. - Your firewall is proxying client traffic and making it appear as if all connections are originating from the same client IP address. If the load balancing rule is configured with Single affinity, all traffic will be handled by the same cluster host. Turn off address translation (proxying) on the firewall or change affinity from Single to None. NOTE: You may need Single affinity to provide session support. Additional query words: WLBS Convoy ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400xsearch kbWinNTSsearch kbWinNTS400xsearch kbWinNTS400 kbWinNTLBSSearch Version : winnt:4.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.