DOCUMENT:Q192140 09-SEP-1999 [sms] TITLE :SMSINST: Runtime I/O Error When Calling a Program PRODUCT :Microsoft Systems Management Server PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:smsinst ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server Installer version 1.0 ------------------------------------------------------------------------------- MORE INFORMATION ================ This error can also occur if you have bad media, file corruption, or other I/O errors when reading a file. If you receive this message and your Installer script is not using the "Execute Program" action, this can indicate possible corruption of the source files for the program being repackaged. You should follow standard troubleshooting steps to confirm what the problem is and how to correct it. SYMPTOMS ======== When calling another program from a Systems Management Server Installer script, the following error may appear in a dialog box at run time: Error when executing SMS Package : An I/O error occurred while installing a file. This is normally caused by bad installation media or a corrupt installation file. CAUSE ===== The error occurs if the Installer script is using the "Execute Program" action and the "Wait for program to exit" check box is not selected. The Installer script tries to continue processing, but the program being executed has a file in use that the Installer script needs. RESOLUTION ========== If your script uses the "Execute Program" action, you may be able to resolve the problem by selecting the "Wait for program to exit" check box in the "Execute Program" action which calls the other program. Additional query words: prodsms I/O error call ====================================================================== Keywords : smsinst Technology : kbSMSSearch kbSMSI100 Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.