DOCUMENT:Q191702 06-JAN-2001 [sna] TITLE :SNA Server Manager Traps When Deleting LUA Pool PRODUCT :Microsoft SNA Server PROD/VER::4.0,4.0 SP1 OPER/SYS: KEYWORDS:kbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0, 4.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== If an LUA pool is deleted from SNA Server Manager and the configuration is saved, SNA Server Manager suddenly closes. When the manager is re-opened, the LUA pool is still in the configuration. Steps to Reproduce the Problem: 1. Insert an LUA/LU on a connection. 2. Assign the LUA/LU to an LUA pool. 3. Assign the LUA pool to a user or group, such as "Everyone". 4. Save the configuration. 5. Delete the LUA pool. When you are prompted "Are you sure you want to remove LUAPOOL?", click OK. 6. Save the configuration. SNA Server Manager closes. 7. Re-open SNA Server Manager. The LUA pool is still present in the configuration. CAUSE ===== The LUA pool has been assigned to a configured user or group. If the assignment is not removed before the LUA pool is deleted, the SNA Server Manager traps. Deleting the LUA pool does not remove it from the user record automatically. WORKAROUND ========== To work around this problem, before you delete an LUA pool from SNA Server Manager, delete the LUA pool from the configured user's assigned LUs. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 4.0 and 4.0 SP1. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contacts Microsoft Product Support Services for more information. MORE INFORMATION ================ In SNA Server 3.0 and 2.11, an LUA pool could not be assigned to a configured user. This also occurs on SNA Microsoft Management Console (MMC). Additional query words: ====================================================================== Keywords : kbbuglist Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 Version : :4.0,4.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.