DOCUMENT:Q190122 09-AUG-2001 [winnt] TITLE :Err Msg: Please Insert the Disk Labeled: 'Generic FDC Driver...' PRODUCT :Microsoft Windows NT PROD/VER:WINNT:4.0 OPER/SYS: KEYWORDS:kberrmsg kbdocerr ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you attempt to install floppy enabler drivers for a Conner 2 megabits per second (Mbps) Integrated Device Electronics (IDE) controller by following the steps in the Readme.txt file located in the Drvlib\Storage\Fenb\Conner folder on the Windows NT 4.0 CD-ROM, you may receive the following error message after you retype the path to the Drvlib folder in step 5: Please insert the disk labeled: 'Generic FDC Driver Disk' into When you click OK, you receive the error message again. RESOLUTION ========== To work around this behavior, follow these steps: 1. Copy the files from the Drvlib\Storage\Fenb\Conner folder on the Windows NT 4.0 CD-ROM to a floppy disk. For information about how to copy files, click Start, click Help, click the Index tab, type "copying" (without quotation marks), and then click the "Files" topic. 2. Follow the steps in the Readme.txt file again, but in step 4, select the floppy disk that contains the drivers you copied. MORE INFORMATION ================ The Windows NT 4.0 Hardware Compatibility List (HCL) states that drivers for the Conner 2 Mbps IDE controller are located in the Drvlib\Storage\Fenb\Conner folder on the Windows NT 4.0 CD-ROM. ====================================================================== Keywords : kberrmsg kbdocerr Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WINNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.