DOCUMENT:Q189476 10-JUL-1999 [sna] TITLE :SNA Server Error 0352 - Unable To Open Configuration File,rc=618 PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0,3.0SP1,3.0SP2,3.0SP3,4.0,4.0SP1 OPER/SYS: KEYWORDS:kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 3.0SP1, 3.0SP2, 3.0SP3, 4.0, 4.0SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you boot or start the SNA Server computer, you may encounter the following error: SNA Server Error #0352, Unable to open the configuration file, rc=618. CAUSE ===== This is caused when the SnaNetMn Service is set to automatic startup in Control Panel Services. SNA Server automatically starts this service if NetView connectivity is configured on an SNA Server connection. RESOLUTION ========== SNA Server 3.0 -------------- To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack SNA Server 4.0 -------------- This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K WORKAROUND ========== Set this service for manual startup in Control Panel Services. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, and 4.0 SP1. This problem was first corrected in SNA Server 3.0 Service Pack 4. MORE INFORMATION ================ For more information on what SNA Server services can be configured for automatic startup, please refer to the following Knowledge Base article: Q110390 Automatically Starting SNA Server Through Control Panel Additional query words: ====================================================================== Keywords : kbfixlist Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ400 Version : WINDOWS:3.0,3.0SP1,3.0SP2,3.0SP3,4.0,4.0SP1 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.