DOCUMENT:Q189474 12-APR-2001 [sna] TITLE :Mngcli Traps When Opening a Subdomain \\XXX\ PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0,4.0 SP1 OPER/SYS: KEYWORDS:kbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, 4.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== Specifying a SNA Server subdomain or server name that contains a backslash (for example, \\server\1) in the Open Subdomain option in SNA Server Manager causes an application exception in MngCli.exe. The application exception causes an Drwtsn32.log to be generated if Drwtsn32.exe is configured as the default debugger on the SNA Server computer. CAUSE ===== The Manage Client (Mngcli.exe) does not properly validate the subdomain or server name if it includes a backslash ( \ ). RESOLUTION ========== Microsoft has confirmed this to be a problem in SNA Server versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, and 4.0 SP1. We are researching this problem in SNA Server version 3.0 and will post more information here in the Knowledge Base as it becomes available. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K WORKAROUND ========== Do not use a backslash in the name after the initial backslashes ( \\ ). MORE INFORMATION ================ After you applying the Service Pack, the Manage Client validates the name, and if a backslash appears after the first two backslashes, it is replaced by a terminating NULL, and everything after the backslash is ignored. The Dr. Watson will look similar to the following: Application exception occurred: App: exe\mngcli.dbg (pid=242) When: 5/25/1998 @ 13:9:36.502 Exception number: 80000003 (hardcoded breakpoint) FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 00c0ff58 77f1c690 00000007 00c0ffa0 00000000 ffffffff ntdll!NtWaitForMultipleObjects 00c0ff74 6020475f 00000007 00c0ffa0 00000000 ffffffff kernel32!WaitForMultipleObjects State Dump for Thread Id 0xe2 eax=00000006 ebx=77f068ca ecx=00000006 edx=00000007 esi=77f01361 edi=77f0178e eip=77f76148 esp=00c4fd48 ebp=6727a610 iopl=0 nv up ei pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206 function: DbgBreakPoint FAULT ->77f76148 cc int 3 77f76149 c3 ret 77f7614a 8bc0 mov eax,eax Additional query words: ====================================================================== Keywords : kbbuglist Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ400 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ400SP1 kbSNAServ300SP2 Version : WINDOWS:3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0,4.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.