DOCUMENT:Q189008 09-AUG-2001 [winnt] TITLE :SBS Unable to Get Name Resolution with DNS PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0,4.0a OPER/SYS: KEYWORDS:sbs ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft BackOffice Small Business Server versions 4.0, 4.0a ------------------------------------------------------------------------------- SYMPTOMS ======== Your Windows NT Small Business Server can use Dial-Up Networking to connect to an ISP; however, after connected, you cannot get name resolution from your ISP's DNS server. When trying to resolve host names to IP addresses, your server may receive the following error message: Bad IP Address However, you can still ping hosts by IP address. Additionally the SBS server also may not be able to successfully connect to FTP, HTTP, Telnet resources on the Internet. CAUSE ===== WinSock Proxy Client is installed and enabled on the server. RESOLUTION ========== To resolve this issue, disable the Winsock Proxy Agent by following these steps: 1. Click Start, point at Settings, and then click Control Panel. 2. Double-click the WSP Client icon. 3. Click to clear the Enable the WinSock Proxy Client check box. 4. Close the configuration screen and restart the computer. MORE INFORMATION ================ The WinSock Proxy Agent is installed and enabled by default in the Windows NT Small Business Server. If you are not using the Proxy server, you should disable this feature. Additional query words: smallbiz ====================================================================== Keywords : sbs Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbAudDeveloper kbSBServSearch kbSBServ400 kbSBServ400a Version : WinNT:4.0,4.0a Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.