DOCUMENT:Q188578 09-SEP-1999 [sms] TITLE :SMS: PCMWin Exits at Startup If No SMS Logon Server Is Available PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When Package Command Manager for Windows (PCMWin) starts, one of its first tasks is to locate a Systems Management Server logon server. If no Systems Management Server logon server is available, PCMWin exits. PCMWin does not restart until the user logs off and then logs back on, restarts Windows, or manually restarts PCMWin. Below is a sample output from the Pcmwin.log: Package Command Manager ==> Initializing ..... Package Command Manager ==> PCM executed on 06/19/1998 10:39:28 Package Command Manager ==> The PCM History file was created on 06/11/1998 15:12:23 Package Command Manager ==> Failed to connect to SMS Logon Server. Package Command Manager ==> Exiting ......... WORKAROUND ========== To work around this problem, contact Microsoft Technical Support to obtain the following fix, or wait for the next Systems Management Server service pack. This fix should have the following time stamp: 6/23/98 4:27pm 465,312 Pcmwin32.exe (Intel) 6/23/98 4:28pm 451,888 Pcmwin16.exe (Intel) 6/23/98 4:26pm 1,168,144 Pcmwin32.exe (Alpha) STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Systems Management Server version 1.2. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix. Contact Microsoft Technical Support for more information. Additional query words: prodsms pcm ====================================================================== Keywords : kbbuglist Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.