DOCUMENT:Q188043 25-JUL-2001 [sms] TITLE :SMS Admin Shows Incomplete List of Paths for Software Inventory PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbInventory kbsmsAdmin smsadmin smsinv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When the client Inventory Agent (for example, Invwin32 and/or Invdos) performs a software inventory, it will scan the local drives for files that match the criteria defined in the Inventory Package properties. If you create an Inventory Package to search for multiple files that exist in the same directory on the client, Systems Management Server will only report the first file that is found. This occurs regardless of the search logic. It makes no difference whether you use the AND operator or the OR operator. Software inventory does continue to search the directory for other files that have been defined, but it does not actually report the information about the other files found in SMS Admin. If multiple files are present, only the first file defined in the Software Inventory package will be displayed in the client's Packages icon in Personal Computer Properties. WORKAROUND ========== Create a separate Software Inventory package for each file that you need to locate. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. Additional query words: prodsms ====================================================================== Keywords : kbInventory kbsmsAdmin smsadmin smsinv Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.