DOCUMENT:Q187664 09-AUG-2001 [winnt] TITLE :Install Command Missing from .inf File Context Menu PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbui ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe. SYMPTOMS ======== When you right-click a setup information (.inf) file, the Install command may be missing from the menu that appears. CAUSE ===== This behavior can occur if an incomplete or damaged entry for .inf files exists in the registry. RESOLUTION ========== WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. To resolve this issue, use either of the following methods: Method 1 -------- Use Registry Editor to verify that the following registry entries and corresponding values exist: HKEY_CLASSES_ROOT\.inf Value : Value Name: Data Type : REG_SZ Data : inffile HKEY_CLASSES_ROOT\inffile\shell\Install Value : Value Name: Data Type : REG_SZ Data : &Install HKEY_CLASSES_ROOT\inffile\shell\Install\command\ Value : Value Name: Data Type : REG_EXPAND_SZ Data : SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %1 NOTE: If you modify a registry entry, you must restart your computer for the changes to take affect. Method 2 -------- Restore the registry using an Emergency Repair Disk (ERD) created before you observed the behavior. For more information about how to use an ERD, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q103280 TITLE : Using an Emergency Repair Disk Created by Windows NT NOTE: If you use this method, any changes made to the registry after the ERD is created are lost. As a result, you may need to install some hardware and programs again. Additional query words: ====================================================================== Keywords : kbui Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.