DOCUMENT:Q187615  09-AUG-2001  [winnt]
TITLE   :Setup Hangs When System Includes More Than Two RAW Drives
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:4.0
OPER/SYS:
KEYWORDS:kbWinNT400sp4fix

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The information in this article applies to:

 - Microsoft Windows NT Server version 4.0 
 - Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

Windows NT Setup (text mode) stops responding (hangs) in SetupDD when the system
has more than two RAW drives.

CAUSE
=====

One requirement for Windows NT Setup is to determine that all of the drives have
the same FT signature, same checksum, and same partition table status (TRUE or
FALSE). SppInitializeHardDiskArcNames runs into a problem trying to match up the
disks to the ARC names.



RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
Windows NT Server 4.0, Terminal Server Edition. For additional information,
please see the following article in the Microsoft Knowledge Base:

   Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


To install the service pack, first reduce the number of RAW drives to two or
less.

To work around the problem, reduce the number of RAW drives to two or less.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition. This problem was first corrected in Windows
NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition
Service Pack 4.


Additional query words: stop disk probe Dell Computers Seagate

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Keywords          : kbWinNT400sp4fix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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