DOCUMENT:Q187442 11-DEC-2001 [winnt] TITLE :Unable to Create a New Session PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== A user may log on from a computer where the user connects to the Windows Terminal Server with a login name of GUEST, and then disconnects. On a computer other than the first, a different user connects to the same Windows Terminal Server with same login name GUEST. The second user is reconnected to the previously disconnected session opened by the first user. CAUSE ===== This problem is caused by a specific setting in the Terminal Connection Configuration utility. RESOLUTION ========== This behavior is a feature that may be turned off or on in the Terminal Server Connection Configuration utility. By selecting the Advanced tab in Terminal Server Connection Configuration, you can set the default option. While on this menu, in the "On a broken or timeout session" drop down menu, you can choose to either disconnect or reset the session. Select reset, and new connections may be made under the same user name. STATUS ====== This behavior is by design. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch Version : WinNT:4.0 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.