DOCUMENT:Q187277 13-JUN-2001 [crossnet] TITLE :The FTP PORT Command Fails in IIS 3.0 PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:WinNT:3.0,4.0 OPER/SYS: KEYWORDS:kbWinNT400sp4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - the operating system: Microsoft Windows NT 4.0 - Microsoft Internet Information Server 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== There is the possibility that, when the PORT command is sent to the FTP services on a Microsoft Internet Information Server (IIS) version 3.0 system that has more than one network interface card, the PORT command will fail with the following error: Error 425, can't open data connection CAUSE ===== When the FTP server connects to the client's data socket, IIS 3.0 will bind the socket to the first available address on the system. After applying this patch IIS 3.0 will now bind to the address of the user initiating the request. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Internet Information Server version 3.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4. Additional query words: ====================================================================== Keywords : kbWinNT400sp4fix Technology : kbiisSearch kbOSWinSearch kbOSWinNT400 kbiis300 kbOSWinNTSearch Version : WinNT:3.0,4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.