DOCUMENT:Q187021 11-DEC-2001 [winnt] TITLE :Client Reconnects to Non-Responding Application PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- MORE INFORMATION ================ If a user disconnects, either by choice or otherwise, the processes and all virtual memory space remain mapped to that users session ID. When the user logs back on, his or her domain/username is associated with the original session ID, which reconnects the user to his or her existing session, no matter what state that session was in when he or she disconnected. For the user to establish a new session ID, log on to the Terminal Server as an Administrator and open the Terminal Server Administration console. Right-click that user's RPD-TCP connection and select Reset. This will force the client to be disconnected from the Terminal Server. After the client logs back on, he or she will have a new session established, which does not contain the application that is not responding. SYMPTOMS ======== If you are in remote session running a single application, the application stops responding (hangs), and the client is disconnected, when the client reconnects, it will go right back to the session that was not responding. STATUS ====== This behavior is by design. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch Version : WinNT:4.0 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.