DOCUMENT:Q185379 05-AUG-2000 [iis] TITLE :Browser Stops When .Exe File Attempts to Run Instead of Download PRODUCT :Internet Information Server PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Browser Symptoms ---------------- When you click an .exe file from a browser to download it, the file attempts to run, causing the browser to stop responding. NOTE: Internet Explorer does not actually stop responding. After the timeout period eventually expires, it displays the following error message: Internet Explorer cannot open the Internet site http:///.exe. The operation timed out Server Symptoms --------------- In the Event Viewer on the computer running Internet Information Server (IIS), the following error is listed in the event log: System Error, Source=W3SVC, Event ID=16 The event details contains the description: The script started from the URL '/.exe' with parameters '' has not responded within the configured timeout period. The HTTP server is terminating the script. CAUSE ===== The virtual directory containing the .exe file has the Execute application permission enabled. This causes IIS to attempt to run the .exe files in that virtual directory for the browser instead of downloading them. WORKAROUND ========== To work around this problem, change the virtual directory application permission to None or Script. To do this, perform the following steps: 1. In Internet Service Manager (ISM), view the Properties page for the appropriate virtual directory in the Web site. 2. On the Directory, Home Directory, or Virtual Directory tab, under Permissions, select either None or Script. (c) Microsoft Corporation 2000, All Rights Reserved. Contributions by Kevin Zollman, Microsoft Corporation. Additional query words: mmc fails stops IE hang hangs hung akz ====================================================================== Keywords : Technology : kbiisSearch kbiis400 Version : winnt:4.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.