DOCUMENT:Q185253 09-AUG-2001 [winnt] TITLE :Cryptographic Service Provider Not Working After Service Pack 3 PRODUCT :Microsoft Windows NT PROD/VER:WINNT:4.0 OPER/SYS: KEYWORDS:kbProgramming kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you install Microsoft Windows NT Service Pack 3 when Microsoft Enhanced Cryptographic Service Provider (CSP) and Microsoft CyrptoAPI versions 1.0 and 2.0 are installed on your computer, entries for the digital signature may be damaged or missing from the registry. If the CSP is not properly registered, it does not load and no error message is displayed. The Advapi32.dll file, included with Windows NT Service Pack 3, may generate either of the following error values: - 0x8009001A (NTE_KEYSET_ENTRY_BAD) - 0x80090006 (NTE_BAD_SIGNATURE) RESOLUTION ========== A fix to this problem is available that makes the necessary changes to the registry. To obtain the fix, download the appropriate self-extracting executable file: +--------------------------------------------+ | File name | Date | Size | Platform | +--------------------------------------------+ | Rsaalpha.exe | 7/15/97 | 23,244 | Alpha | +--------------------------------------------+ | Rsax86.exe | 7/15/97 | 23,243 | Intel | +--------------------------------------------+ These files can be obtained from the following Microsoft FTP site: ftp://ftp.microsoft.com/softlib/mslfiles Each self-extracting executable file contains the following files: - Readme.txt - Rsaenh.reg The Readme.txt file contains instructions about how to merge the required keys into your registry, and the Rsaenh.reg file contains the registry key values needed to resolve the problem. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Windows NT Service Pack 3. MORE INFORMATION ================ For more information about Microsoft Enhanced Cryptographic Service Provider and Microsoft CyrptoAPI, please see the following Microsoft Web site: http://www.microsoft.com/security/ For additional information about how to download files from the Microsoft FTP site, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q119591 TITLE : How to Obtain Microsoft Support Files from Online Services ====================================================================== Keywords : kbProgramming kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 Version : WINNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.