DOCUMENT:Q184798 28-JUN-2001 [iis] TITLE :SSL: Connections May Fail Using Online Requested Certificates PRODUCT :Internet Information Server PROD/VER:WINNT:1.0,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 4.0 - Microsoft Certificate Server version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to connect using Secure Sockets Layer (SSL) to an Internet Information Server version 4.0 (IIS) that has a server certificate from an online Microsoft Certificate Server, you may receive the following error message: Internet Explorer cannot open the Internet site
A connection with the server could not be established. CAUSE ===== When you perform an online request, the certificate returned by Certificate Server is not bound with an IP address or port number. As a result, IIS does not use this certificate for incoming SSL connections. WORKAROUND ========== When you get the certificate back from the online request, a dialog box appears in Key Manager. Click Add, and then click OK. The certificate is now bound to all unassigned IP addresses and port numbers. MORE INFORMATION ================ NOTE: The above steps are not required if the certificate is requested from a well-known certificate authority, such as VeriSign, or when you are requesting a certificate from Certificate Server through the file-based mechanism (that is, not an online request). IIS 4.0 ships with a tool named Key Manager, Keyring.exe, to request and process server certificates. One of the options is to request a certificate from an online Microsoft Certificate Server. Online indicates that Certificate Server is running on the same computer as IIS, and the request is made without using a text-based approach. ====================================================================== Keywords : Technology : kbiisSearch kbiis400 kbCertServSearch kbZNotKeyword3 kbCertServ100 Version : WINNT:1.0,4.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.