DOCUMENT:Q184616 07-MAY-1999 [iis] TITLE :Error 51201 Occurred. Error Message Not Found PRODUCT :Internet Information Server PROD/VER:WINNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft Management Console displays the FTP site as stopped, and after you attempt to start the service, the following error message occurs: Error 51201 occurred. Error message not found. Selecting the properties for the FTP service returns the following: IIS Logging: Unable to read the current logging plugin value. CAUSE ===== This error is known to occur after selecting an Upgrade Plus installation of the Windows NT Option Pack over a Windows NT Option Pack Beta 3 installation, which did not have an FTP service. WORKAROUND ========== To work around this issue, follow these steps: 1. Start the Windows NT Option Pack setup and remove the FTP service. 2. Reboot the computer. 3. Start the setup again, and add the FTP service. STATUS ====== Microsoft has confirmed this to be a problem in the Internet Information Server version 4.0. ====================================================================== Keywords : Technology : kbiisSearch kbiis400 Version : WINNT:4.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.