DOCUMENT:Q184539 30-JUL-2001 [sms] TITLE :SMS: PGC Shows Long Delay Before Completing Normal Process Cycle PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbPGC smspgckbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== You may experience a long delay during the Checking Current Configuration phase of Program Group Control (PGC). CAUSE ===== PGC is enumerating every domain controller listed in the [Servers] section of the Sms.ini file to obtain user group membership. WORKAROUND ========== To work around this problem, contact Microsoft Technical Support to obtain the following fix, or wait for the next Systems Management Server service pack. The hotfix should have the following timestamp: 4/22/98 1:03pm 83,936 Nadapi16.dll (Intel) 4/22/98 1:03pm 71,760 Nadapi32.dll (Intel) 4/22/98 1:03pm 72,272 Nadapi95.dll (Intel) 4/22/98 9:19pm 163,088 Nadapi32.dll (Alpha) In addition to applying the hotfixed files mentioned above, you must add the following entry to the [Local] section of the Sms.ini file: ServersToScanForPGCGroups= If you set the above entry equal to 1, only one server will be enumerated. Setting the value to 0 or leaving it blank causes PGC to enumerate all servers listed. If you set the value to a number greater than the total number of servers listed in the Sms.ini, all servers will be enumerated. PGC also enumerates all servers listed if you apply the hotfixed files above and do not add the ServersToScanForPGCGroups entry to the Sms.ini. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix. Contact Microsoft Technical Support for more information. Additional query words: prodsms ====================================================================== Keywords : kbPGC smspgc kbbuglist Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.