DOCUMENT:Q184509  30-MAR-2001  [sna]
TITLE   :How to Obtain SNA Server 4.0 Printed Documentation
PRODUCT :Microsoft SNA Server
PROD/VER::4.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft SNA Server, version 4.0 
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SUMMARY
=======

The Microsoft SNA Server 4.0 product CD no longer includes the product
documentation in Word format, though it continues to include the documentation
in online Help file format. The printed manuals can be ordered from Microsoft by
referring to the SNA Server 4.0 Documentation Kit No. 211-00144. Also, the
online Help files can be downloaded from ftp.microsoft.com.

Additionally, Microsoft no longer produces printed manuals for the SNA Server
Software Developer Kit programmer guides. The SDK manuals are included in online
format with the product CD and can be optionally installed during installation
of SNA Server 4.0.

MORE INFORMATION
================

Ordering Printed SNA Server Documentation
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The SNA Server 4.0 Documentation Kit (Kit No. 211-00144) includes the following
manuals:

 - Microsoft SNA Server Getting Started

 - Microsoft SNA Server Administration Guide

 - Microsoft SNA Server Planning Guide

 - Microsoft SNA Server Reference

Copies of the documentation kit can be obtained using one of the following
methods:

If you currently own SNA Server or BackOffice:

The documentation kit is available for U.S. $29.95/CDN $39.95. To order, complete
the coupon at the back of the Microsoft SNA Server Getting Started manual
included with the product and mail the coupon and payment to one of the
following addresses:

In the United States:

Microsoft SNA Server Documentation Offer
P.O. Box 1096
Buffalo, NY 14240-1096

In Canada:

Microsoft SNA Server Documentation Offer
Microsoft Canada Order Centre
P.O. Box 643
Fort Erie, Ontario L2A 6M1

Please allow 2 to 4 weeks for delivery upon receipt of the order coupon by
Microsoft. Offer good while supplies last. Offer good in the 50 United States,
the District of Columbia, and Canada only. Offer not valid in U.S. Territories,
including Puerto Rico, U.S. Virgin Islands, and Guam. To check the status of
your order, or if you have any questions about this offer, call the Microsoft
Supplemental Order Center at (800) 360-7561 (no phone orders). Customers who are
deaf or hard-of-hearing can reach Microsoft text telephone (TTY/TDD) services by
calling (800) 718-1599 (in the United States) or (905) 568-9641 (in Canada).

If you are currently evaluating SNA Server, or located outside the 50 United
States, the District of Columbia, or Canada: Contact your local Microsoft
subsidiary or reseller for availability and pricing. Quote Kit No. 211-00144
when ordering.

The following self-extracting file contains the SNA Server 4.0 online version of
documentation, stored in Windows Help file format:

   ftp://ftp.microsoft.com/bussys/winnt/sna-docs/sna40doc.exe

The Help files can be printed using the standard Windows Help engine, though
there is no table of contents or index.

The SNA Server 4.0 SDK online documentation, "infoview" viewing tool, and SDK
tools can be downloaded separately. The SDK online documentation is stored in
"infoview" format (the format used by other Microsoft SDK products):

   ftp://ftp.microsoft.com/bussys/winnt/sna-docs/sna4sdk.exe

Additional query words:

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Keywords          :  
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ400
Version           : :4.0
Issue type        : kbhowto kbinfo

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Copyright Microsoft Corporation 2001.