DOCUMENT:Q183958 31-JUL-2001 [sms] TITLE :SMS: Access Violation in Wuser32.exe/Security.dll PRODUCT :Microsoft Systems Management Server PROD/VER::1.2 SP3 OPER/SYS: KEYWORDS:kbtshoot smsremtshoot kbRemoteProg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== When running a remote control session with a client computer running Windows NT, Wuser32.exe may fail with an access violation C0000005. The fault occurs in Security.dll, function DeleteSecurityContext(). The caller is Wuser32.exe (the Systems Management Server Remote Control Agent). STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 1.2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K WORKAROUND ========== To resolve this problem, obtain the following fix or wait for the next Systems Management Server service pack. This fix should have the following time stamp: 03/27/98 09:12p 170,208 Wuser32.exe (Intel) 03/27/98 09:11p 345,872 Wuser32.exe (Alpha) Additional query words: prodsms gpf drwtsn32 av ====================================================================== Keywords : kbtshoot smsremtshoot kbRemoteProg Technology : kbSMSSearch kbSMS120SP3 Version : :1.2 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.