DOCUMENT:Q183547 07-APR-2000 [sna] TITLE :Friendship Tutorial: Runtime Error 1738 Using Playback PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:1.0,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft COM Transaction Integrator for CICS and IMS, version 1.0, used with: - Microsoft SNA Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run the Friendship Demo while using a Diagnostic Playback Remote Environment (RE) and the recording file included with COMTI, the following runtime error message may appear: (1738) The Method and/or parameters of the request could not be matched in the current recording file. You will see this error message if your Control Panel settings for Date and Currency formats are not the US Default (Currency Decimal Separator ".", and Date Format M/d/yy, with Date Separator "/"). CAUSE ===== Friendship Demo Visual Basic and ASP code use hard-coded date and currency formats, which are converted to actual Dates and Currencies based on the Regional Settings in Control Panel for Date and Currency. For example, if your Decimal Separator is set to "," then the 150.00 amount will actually be sent to COMTI as 15000. This is not what the recording file is expecting. WORKAROUND ========== To work around this problem, you can manually edit the dollar amount and date fields when you run the Friendship Demo to match those of your Regional Settings via Control Panel. For example, using the Web client, if you use DD/MM/YY for a date format, change Service Date from 6/1/89 to 1/6/89 and Date of Birth from 2/22/48 to 22/2/48. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft COM Transaction Integrator for CICS and IMS version 1.0 included with SNA Server version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbCOMTISearch Version : WINDOWS:1.0,4.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.