DOCUMENT:Q182641 15-MAR-2000 [sna] TITLE :5250 App Doesn't Support Accelerator Keys from Sign-on Box PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.11,2.11 SP1,2.11 SP2,3.0,3.0 SP1,3.0 SP2,4.0 OPER/SYS: KEYWORDS:kbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.11, 2.11 SP1, 2.11 SP2, 3.0, 3.0 SP1, 3.0 SP2, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The SNA 5250 application does not provide any accelerator keys (shortcut keys) in the sign-on dialog box for the User ID and Password fields. CAUSE ===== The SNA 5250 application was not designed to include accelerator keys for these entries. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 2.11 (all SPs), 3.0, 3.0 SP1, 3.0 SP2, and 4.0. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack 1. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: hotkey keystroke ====================================================================== Keywords : kbfaq Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ211 kbSNAServ400 kbSNAServ211SP1 kbSNAServ211SP2 kbSNAServ300SP1 kbSNAServ300SP2 Version : WINDOWS:2.11,2.11 SP1,2.11 SP2,3.0,3.0 SP1,3.0 SP2,4.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.