DOCUMENT:Q182564 02-APR-2000 [sna] TITLE :Maintenance Mode Windows Client Installs to Wrong Directory PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== In maintenance mode setup, the Setup program of SNA Server Windows 3.x client always tries to install to the Sna.win directory. This occurs even if you installed the Windows 3.x client to a directory other than Sna.win. CAUSE ===== The maintenance mode setup gets the installation directory from the Snasetup.ini file. WORKAROUND ========== To work around this problem: 1. Copy the SNA Client for Windows 3.x program files from the Clients\win3x directory on the SNA Server CD to your hard disk drive. 2. Modify the "Destination Path= " parameter in Snasetup.ini to reflect the path where the Windows 3.x client is installed. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server version 4.0. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 Version : WINDOWS:4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.