DOCUMENT:Q182268 15-MAR-2000 [sna] TITLE :SNA Server Event 60 Should Log Local APPC LU Name PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft SNA Server logs an Event 60 error if it receives an FMH- 5 Attach request from a remote system and the invokable transaction program (TP) is not registered on an SNA Server client or fails to start within the timeout period. The event appears as follows: Event ID: 60 Source: SNA Server Description: Failed to invoke APPC TP (), sense data = EXPLANATION An attempt to invoke the APPC TP shown has failed. The error will be reported to the invoking TP on the remote system with the following primary return code: AP_ALLOCATION_ERROR. The sense data shown is the secondary return code, which will be one of the following hexadecimal values: [ other sense codes not shown ] X'084C0000' AP_TRANS_PGM_NOT_AVAIL_NO_RETRY However, if multiple instances of this same TP name are registered on many SNA Server clients, it is difficult to troubleshoot this problem because this event does not indicate the Local APPC LU name that the FMH-5 attach was received. CAUSE ===== The SNA Server Event 60 was not originally intended to log the Local APPC LU name. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server version 4.0. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ With this update applied, the SNA Server now indicates the Local APPC LU name within the Event 60 error log. The updated modules for the SNA Server computer (this is not necessary on the SNA Server NT client computer) are as follows: \system\snaservr.exe \system\snaevent.dll Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 Version : WINDOWS:4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.