DOCUMENT:Q182065 14-MAR-2000 [sna] TITLE :SNA Client Traps When MMC Snap-in Is Chosen During Installation PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Windows NT client for SNA Server traps when you open Microsoft Management Console (MMC). This problem occurs when the SNA MMC Snap-in is the only option chosen during SNA client installation. CAUSE ===== SNA Server Manager was not chosen during SNA client installation, causing the trap to occur when you open the Microsoft Management Console window. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server version 4.0. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ The SNA Setup has been modified to check whether SNA Manager will be installed. If MMC will be installed and SNA Manager has not been selected, the user will be returned to the Options dialog box. Additional query words: snammc ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 Version : WINDOWS:4.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.