DOCUMENT:Q181367  09-AUG-2001  [winnt]
TITLE   :WinNT Error Message: Could Not Locate Ws2_32.dll
PRODUCT :Microsoft Windows NT
PROD/VER:WinNT:3.51
OPER/SYS:
KEYWORDS:kb3rdparty kberrmsg kbinterop

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The information in this article applies to:

 - Microsoft Windows NT Workstation version 3.51 
 - Microsoft Windows NT Server version 3.51 
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SYMPTOMS
========

When your computer running Windows NT version 3.51 starts, you may receive the
following error message:

   Could not locate WS2_32.DLL. Hit OK to continued.

NOTE: You have a version of Compaq's Insight Manager installed in addition to the
Simple Network Management Protocol (SNMP) service that ships with Windows NT.

CAUSE
=====

There are conflicting versions of files on the computer because of the removal
and reinstallation of certain network components.


RESOLUTION
==========

To resolve this issue, use the following steps:

1. Completely uninstall the Insight Agents service.

   NOTE: For instructions on how to uninstall Insight Agent, please refer to the
   Insight Agent documentation.

2. Restart the computer.

3. Remove the SNMP service:

   a. In Control Panel, double-click Network.

   b. Select the SNMP service from the Installed Network Software list and then
      click Remove.

   c. Click Yes to the confirmation dialog.

   d. Click Restart Now.

4. Reinstall SNMP service:

   a. In Control Panel, double-click Network.

   b. Click Add Software, select TCP/IP and related components in the Network
      Software drop-down list, and click Continue.

   c. Click to select SNMP Service and click Continue.

   d. Provide the path to your Windows NT source files and click Continue. For
      example:

      D:\i386

   e. Configure your SNMP options and click OK.

   f. Click Close and click Don't Restart Now.

5. Reapply Windows NT version 3.51 Service Pack 5.

   NOTE: Do not restart your computer when prompted.

6. Reapply the latest Compaq SSD and restart your computer when prompted.

7. Reinstall Insight Agent.

For more information, please see the following article in the Microsoft Knowledge
base:

   ARTICLE-ID: Q177202
   TITLE : Installing WinNT SPs with Compaq's SSD and Insight Mgr

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.
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Keywords          : kb3rdparty kberrmsg kbinterop 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : WinNT:3.51
Issue type        : kbprb

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