DOCUMENT:Q180692 14-MAR-2000 [sna] TITLE :Start Button Not Disabled Using Snap-in Interface PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The following problem occurs when you use the SNA Server 4.0 snap-in administrative interface to the Microsoft Management Console (MMC). If the start button in SNA Server version 4.0 is used to start a service, the start button will remain disabled after the service has been started. If you use the mouse to click on another location and then back, the button will reflect the correct status. Starting an already started service leaves it pending indefinitely. The same situation applies when stopping a service and when using the Save Config button. This problem does not occur when you use the SNA Server 4.0 Manager interface. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server version 4.0. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 Version : WINDOWS:4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.