DOCUMENT:Q180604 09-AUG-2001 [winnt] TITLE :Windows NT Installation on Laptops with PCI Docking Station PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Windows NT on a portable computer with a docking station, the peripherals in the docking station are not detected. With some docking stations, you may receive the following error message after the first reboot: Setup has encountered a fatal error while initializing your video contact 0xC0000034. Setup can not continue. CAUSE ===== Some docking stations have a PCI bridge that links the laptop's PCI bus to the docking station's PCI bus. During installation, Windows NT is not able to detect devices in a docking station of this type. The version of HAL available in Windows NT 4.0 Service Pack 3 has the ability to detect devices across the PCI bridge. RESOLUTION ========== It is possible to replace the original HAL with the one in Service Pack 3 prior to installation. To do this, create a sharepoint that contains the i386 directory from the Windows NT 4.0 compact disc, or copy the contents of the i386 directory to the local hard disk. After creating the sharepoint, follow these steps: 1. Rename the following files in the i386 sharepoint or move them to a backup directory: Hal.dl_ Halast.dl_ Halcbus.dl_ Halcbusm.dl_ Haloli.dl_ Halsp.dl_ Halwyse7.dl_ 2. Copy the following files from Service Pack 3 directory to the i386 sharepoint on the distribution server: Hal.dll Hal486c.dll Halapic.dll Halast.dll Halcbus.dll Halcbusm.dll Halmca.dll Halmps.dll Halmpsm.dll Haloli.dll Halsp.dll Halwyse7.dll 3. Perform a normal or unattended installation of Windows NT and the devices on the docking station will be detected properly. Additional query words: unattend AGP stop 0 ====================================================================== Keywords : kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.