DOCUMENT:Q180533 09-AUG-2001 [iis] TITLE :HTMLA: Host Header Name Information Not Kept in New Web Site PRODUCT :Internet Information Server PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to create a Virtual Web Server on a computer running Microsoft Internet Information Server (IIS) version 4.0, using the Internet Service Manager (HTML), the interface indicates that the information was saved with no error, but when you try to start the Web, the following error message appears: The service could not be started because it is not correctly configured. Make sure its server bindings do not conflict with other servers running on the same machine. (-2147023843-). or a shorter message saying there is a problem with bindings. CAUSE ===== The above message indicates that this Web's definitions conflict with those of an already existing Web. Analysis shows that the Host Header Name field is now empty, even though the information was saved in an earlier step. When you use the Microsoft Management Console-based Internet Service Manager (ISM), this same procedure works fine. The Host Header name entered using this tool works fine. WORKAROUND ========== To work around this problem, use the Microsoft Management Console-based ISM, which does not exhibit this problem. RESOLUTION ========== If your client connection is exhibiting any of these types of behavior, please obtain the following fix or wait for the next Windows NT service pack. This fix should have the following time stamp: IIS 4.0 02/06/98 12:38p 14,495 Iivs.asp (Intel) 02/06/98 12:38p 8,727 Iimltihd (Intel) After you apply the fix, shut down your system properly and restart it. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Internet Information Server version 4.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Please contact Microsoft Technical Support for more information. ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbiisSearch kbiis400 Version : WinNT:4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.