DOCUMENT:Q180489 01-APR-2000 [sna] TITLE :APPC Partnership Changes May Cause SNA Manager to Disappear PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0 SP2 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 3.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== This problem occurs when you are using SNA Server on the Windows NT platform. After you add or remove several static APPC partnerships from any APPC Mode Definition within SNA Server Manager, and you save the configuration, you may get an access violation. This access violation occurs either when you save the configuration or later when you close the subdomain. CAUSE ===== This is caused when Snaadmin.dll fails to properly release the temporary configuration records it created while editing APPC partnerships. Some of the functions used to support APPC static partnering create a temporary edit copy. These functions do not get deleted when cleaning up the records; Snaadmin.dll ends up with bad pointers. STATUS ====== Microsoft has confirmed this to be a problem with SNA Server 3.0 Manager included in Microsoft SNA Server version 3.0 Service Pack 2. This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: snamanager vanish poof ====================================================================== Keywords : kbnetwork Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300SP2 Version : WINDOWS:3.0 SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.