DOCUMENT:Q178556 09-AUG-2001 [winnt] TITLE :Seagate Tape Will Not Autoeject After NTBackup Finishes PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install Service Pack 3 on a system running Windows NT 4.0 and having a Seagate TR4 tape drive (model CTT8000-A), the tape does not Autoeject after finishing the backup. This function works fine with Service Pack 1 and Service Pack 2. NOTE: The CTT8000-A is an Atapi device and connects to the floppy drive. CAUSE ===== The problem is within NTBackup in Service Pack 3. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. ====================================================================== Keywords : kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.