DOCUMENT:Q178254 13-JUN-2001 [sna] TITLE :SNA Server Access Violation in Function S1practs PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0,3.0 SP1,3.0 SP2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== SNA Server (Snaservr.exe) may fail unexpectedly with an access violation, causing the following symptoms: - The following event will be logged into the Windows NT application event log: Event ID: 624 Source: SNA Server Description: Creating dump file \traces\snadump.log for snaservr.exe. - The following log entry will be created in the \drwtsn32.log file: Application exception occurred: App: exe\snaservr.dbg () Exception number: c0000005 (access violation) [...] State Dump for Thread Id 0x110 eax=00000000 ebx=00000000 ecx=00000014 edx=011cff27 esi=0025c4f0 edi=015641dc eip=0101b62a esp=011cff08 ebp=011840c0 iopl=0 nv up ei pl zr na po nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246 function: s1practs 0101b60d 6a11 push 0x11 0101b60f 51 push ecx 0101b610 e88b60feff call sapugetc (010016a0) 0101b615 84c0 test al,al 0101b617 7543 jnz s1practs+0x30c (0101b65c) 0101b619 0fbf5608 movsx edx,word ptr [esi+0x8] ds:0116aef7=0000 0101b61d 53 push ebx 0101b61e 8b0495a0190f01 ds:011cff27=00000101 mov eax,[s1scb+0x4e20 (010f19a0)+edx*4] 0101b625 8d54241b lea edx,[esp+0x1b] ss:020de90f=???????? 0101b629 52 push edx FAULT ->0101b62a 8b4838 mov ecx,[eax+0x38] ds:00f0ea06=???????? *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 011840c0 001e0011 000e0000 00000000 001f0011 b1f80008 snaservr!s1practs CAUSE ===== This problem can occur if an SNA Server connection is configured to "Support Dynamic Remote APPC LU Definition". The SNA Server service assumes that the TP (transaction program) did not end following a session activation failure. However, if the TP does end, the SNA Server fails with an access violation. This problem may also cause an SNA Server access violation in function s1prfpda(). RESOLUTION ========== Obtain the following fix or wait for the next SNA Server 3.0 service pack. This fix should have the following timestamp: 11/21/97 10:58a 437,440 \system\snaservr.exe 11/21/97 10:58a 412,692 \symbols\exe\snaservr.dbg 11/21/97 10:58a 825,072 \system\trcservr.exe 11/21/97 10:58a 751,608 \symbols\exe\trcservr.exe NOTE: SNA Server 3.0 Service Pack 2 should be applied prior to applying this fix. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server version 3.0, version 3.0 Service Pack 1, and version 3.0 Service Pack 2. This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ300SP1 kbSNAServ300SP2 Version : WINDOWS:3.0,3.0 SP1,3.0 SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.