DOCUMENT:Q177612 07-SEP-2001 [winnt] TITLE :HP 350C and 750C Plotter Output Contains a Blue Background PRODUCT :Microsoft Windows NT PROD/VER:WINNT:4.0 OPER/SYS: KEYWORDS:kbenv kbprint ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you print to a Hewlett-Packard (HP) 350C or 750C plotter, the output may contain a blue background. RESOLUTION ========== To work around this issue, change the settings on your printer device. DesignJet 750C-Series Plotters ------------------------------ Change the Palette option under Pen Settings to Software on the plotter. For information about changing the printing options, contact HP, view the plotter documentation included with your plotter, or see the HP Web site. DesignJet 3xx-Series Plotters ----------------------------- Change the Pen Settings option to Use Settings From Software on the plotter. For information about changing the printing options, contact HP, view the plotter documentation included with your plotter, or see the HP Web site. STATUS ====== Microsoft is researching this issue and will post new information here in the Microsoft Knowledge Base as it becomes available. ====================================================================== Keywords : kbenv kbprint Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 Version : WINNT:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.