DOCUMENT:Q176188 13-JUN-2001 [sna] TITLE :SNA Link Access Violation in ibmx25!os_wtime PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0,3.0 SP1,3.0 SP2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== The SNA Link Service (snalink.exe) may fail with an access violation in ibmx25!os_wtime when the X.25 link to the host is down for an extended period of time. Also, an Event ID 320 with an error code of 0xc0000023 (STATUS_BUFFER_TOO_SMALL) may be logged in the Windows NT Event Viewer Application log. The failure may be recorded in the \DRWTSN32.LOG file as follows: Application exception occurred: App: exe\snalink.DBG (pid=120) When: 9/24/1997 @ 17:26:12.627 Exception number: c0000005 (access violation) [...] State Dump for Thread Id 0x7f eax=00000000 ebx=00000000 ecx=00000000 edx=67274840 esi=00000000 edi=007e0148 eip=007d75ab esp=0119ff4c ebp=000000ff iopl=0 nv up ei pl zr na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246 function: os_wtime 007d75a0 6a01 push 0x1 007d75a2 e859fdffff call os_ftask (007d7300) 007d75a7 8b4c2404 mov ecx,[esp+0x4] ss:024ae953=???????? FAULT ->007d75ab c70003000000 mov dword ptr [eax],0x3 ds:00000000=???????? 007d75b1 894808 mov [eax+0x8],ecx ds:0130ea06=???????? 007d75b4 c20400 ret 0x4 007d75b7 cc int 3 007d75b8 cc int 3 007d75b9 cc int 3 007d75ba cc int 3 007d75bb cc int 3 007d75bc cc int 3 007d75bd cc int 3 007d75be cc int 3 007d75bf cc int 3 *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 000000ff 00000000 00000000 00000000 00000000 00000000 ibmx25!os_wtime (FPO: [1,0,0]) 000000ff 00000000 00000000 00000000 00000000 00000000 snalink! CAUSE ===== The Event 320 error indicates that the device driver is unable to transmit a frame for the X.25 link service because its transmission buffers are full. The access violation occurs when the link service tries to recover after this error. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 3.0, 3.0 Service Pack 1 (SP1), and 3.0 SP2. This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: snalink x.25 ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ300SP1 kbSNAServ300SP2 Version : WINDOWS:3.0,3.0 SP1,3.0 SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.