DOCUMENT:Q175653 10-AUG-2001 [winnt] TITLE :Err Msg: At Least One Service or Driver Failed... PRODUCT :Microsoft Windows NT PROD/VER:1.00 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51, 4.0 - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information on how to do this, view the "Restoring the Registry" online Help topic in Regedit.exe or the "Restoring a Registry Key" online Help topic in Regedt32.exe. SYMPTOM When you start Windows NT, you may receive the following error message: At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details. When this occurs, you may see the following error message in the system log in Event Viewer Could not start service on \\ Error 0005: Access is Denied where is the name of the service you are attempting to start, and is the name of your computer. The following error message may also appear in system log: Event ID: 7000 Source: Service Control Manager Description: service failed to start due to the following error: The system cannot find the file specified. CAUSE ===== These error messages can occur if the ImagePath string value has a data value that contains a long file name with spaces in the following registry key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ RESOLUTION ========== WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. To resolve this error message, change the ImagePath string value by typing quotation marks (") around the data value in the following registry key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ MORE INFORMATION ================ For additional information about this issue, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q179147 TITLE : Access Denied Starting Program Additional query words: prodnt kb3rdparty third party service ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : 1.00 Hardware : x86 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.